Effective communication is vital for every successful business. Web portals help your business to communicate and collaborate more effectively. Establish a more efficient process for dealing with routine tasks and procedures, with a minimised drain on your resources. A customer portal provides an environment where you can interact with your customers 24/7. Responding to customer demands quickly increases customer satisfaction and therefore improves retention.
Customer Service in the F&B industry is about listening to your customers. Check these 3 steps to build a successful Customer Service team!