5 Benefits of Customer Order Automation in Food and Beverage

In today’s fast-paced world, businesses must be efficient to keep up with the competition. One way to achieve this is by going paperless. We believe that this is a trend that has picked up pace in the last decade. While some companies try to avoid to this trend, others have realised the many benefits of sales order processing.

In this blog post, we will discuss its main benefits.

5 Benefits of Customer Order Automation in the Food and Beverage Industry:

1. Improved efficiency.
2. Cost savings.
3. Enhanced customer experience.
4. Increased security.
5. Environmental sustainability.

Improved Efficiency.

The first and most obvious advantage of Customer Order Automation is improved efficiency.

With this system, food and beverage businesses can process orders faster and more accurately than with a paper-based system. Orders can be entered into the system electronically, reducing the need for manual data entry. This not only reduces the risk of errors but also increases the speed of order processing.

Additionally, with a digital system, orders can be tracked in real-time, providing better visibility and control over the order process. This ensures that orders are delivered on time and with greater accuracy.

Furthermore, sales order processing provides accessible information. With hybrid or fully remote workers, it’s essential to have a system that allows employees to work together seamlessly, regardless of their location. Cloud technologies make this possible by providing a single source of truth for your team.

For instance, with our Customer Order Automation, you can ensure that everyone on your team has access to the latest customer order details. The solution also allows you to control data input, ensuring that only accurate information is entered. By integrating this software with your ERP, you can improve your efficiency, save time, and cut costs.

Cost Savings.

Following the previous benefit, a digital solution allows your teams to update all data without printing any information. As a result, sales order processing can save costs.

Money doesn’t grow on trees, but it’s certainly wasted on paper. With a paper-based system, businesses incur costs for paper, printing, and storage. Based on companies with 200 employees, teams spend at least £80,000 on paper and printing every year! By eliminating the need for paper, businesses can save on these expenses.

Going paperless in food and beverage can help you save money in more ways than one. A paperless system can reduce labour costs by eliminating the need for manual data entry. This frees up time for employees to focus on more critical tasks, such as customer service.

In addition, automation solutions can help you avoid errors and ensure 99% data entry accuracy, avoiding costly mistakes down the line. This benefit translates into savings for your business and a better experience for your customers.

One of our food and beverage customers has gone digital and now saves money and time using paperless order processing!

“The recent update has brought so much joy to our team. Our staff is delighted with digitised receipts! Because of it, we are now saving one hour each day. We could not be happier and more excited to work further with Allsop.”

Enhanced Customer Experience.

A sales order processing system can enhance customer experience. With a digital system, customers can place orders online, reducing the need for phone or in-person orders. This can improve the speed and accuracy of order processing, leading to faster delivery times and fewer errors. However, outdated systems cannot provide this.

According to a McKinsey report, employees spend nearly 10 hours per week searching for information. This time can be better spent on productive tasks that add value to your business, especially when a paperless order processing system allows you to have all information in one place.

For instance, departments across the organisation can access the platform to upload any relevant information, improving the ease and speed of cross-departmental collaboration.

Additionally, with real-time tracking, customers can track their orders and receive updates on the status of their delivery. This improves transparency and builds trust between the business and its customers.

Increased Security.

Using paper-based systems carries the risk of documents being lost or damaged, which can compromise sensitive information.

A Customer Order Automation system can mitigate these risks by storing data electronically, ensuring that data is secure and accessible only to authorised personnel. Allsop’s order processing system provides you with the ability to control which data your team can access!

Especially, when we have found that many ERP systems lack proper data privacy measures, with everyone having access to the same data and various users using a single dashboard, leading to potential data breaches.

As a software company, we understand the importance of having a platform that can not only collect orders but also protect sensitive customer data. That’s why our dashboards allow you to specify who can access the data, filter information for specific users, and create personalised dashboards for each department.

Additionally, we are proud to announce that Allsop has been awarded ISO 27001 certification!

This certification is widely recognised as an internationally accepted information security standard. It identifies requirements for a comprehensive Information Security Management System (ISMS) and defines how organisations should manage and handle information securely, including appropriate security controls.

What does this mean for you as our potential customer?

Our team works hard to ensure the security and protection of your and your customer’s information. Our digital systems are regularly backed up to keep your data up-to-date, and we continuously improve our platform to make it even more secure and efficient.

Environmental Sustainability.

Finally, sales order processing is environmentally sustainable. The food and beverage industry is one of the largest contributors to paper waste, which has a significant environmental impact. On average, paper-based businesses with teams of 200 employees printing customers’ orders produce the same amount of CO2 emissions as 10 international Boeing flights.

By going paperless, businesses can reduce their carbon footprint and contribute to a more sustainable future. This is not only good for the environment but also for the business’s reputation, as more consumers are becoming environmentally conscious.

Conclusion.

In conclusion, Customer Order Automation offers several benefits for the food and beverage industry. By improving efficiency, reducing costs, enhancing the customer experience, increasing security, and promoting environmental sustainability, businesses can gain a competitive advantage in the market.

If you’re interested in implementing a Customer Order Automation system in your business, please subscribe to our newsletter below!