Automation IS NOT employee reduction

37% of workers are concerned about losing their jobs as a result of digital transformation. Learn the benefits of automation without employee reduction.

In 2022 business leaders and directors considered investing in automation to make their companies more modern, improve tedious workflows and reduce operational costs. However, statistics show that 37% of workers are concerned about losing their jobs as a result of Digital Transformation.

Therefore, many of our customers ask how can they ensure a safe change for employees and showcase the main benefits of digitalisation. We decided to put together a list of the main aspects we always mention:

  1. Improved Employee Wellbeing
  2. Job Growth Opportunities
  3. Efficient Workplace

1. Improved Employee Wellbeing

After a few unstable years in the UK and Ireland, many companies understand workforce numbers won’t bounce back. Therefore, your teams might feel pressure to produce the same level of work when you’re short-staffed. This is where automation can help you!

When you automate tedious processes, you can not only help your personnel speed up their work but also improve employee satisfaction and provide a healthier work environment. For example, one of our customers, Frylite, recently improved its delivery processes with automation. Now, each driver saves 1 hour a day, which provides a better work schedule and a higher job satisfaction rate.

Additionally, automation can help not only operational staff, but it can also improve the lives of office personnel. For example, one of our solutions is oriented toward the HR Department and HR processes. Check the video below to see exactly how Voice Technology can help power up your recruitment.

2. New Job Opportunities

Automation allows companies to boost their efficiency by improving time-consuming processes. For example, the Customer Service team is no longer keying orders manually 4 days a week. Instead, they have time to deal with Customer’s issues and provide sufficient Customer Support which leads to customer retention and business growth. Especially when increasing customer retention by 5% can increase profits from 25-90%.

For that reason, most of the businesses that consider automation experiencing growth and are more likely to expand in the nearest future. It leads to new job opportunities and a possibility to grow internally for your employees.

Alternately, not all industries consider automation as it doesn’t align with their goals or type of business. Therefore, when you think about digital transformation, make sure to automate with caution and actual need.

3. Efficient working

It goes without saying, automation is one of the key elements in improving repetitive tasks. For example, our clients save at least 1000 hours per year by reducing manual processes and have 99% data accuracy by automating data entry.

As a team, we understand your processes and hence deliver digital workflow solutions that make your business run smoothly exceeding customer expectations with lower costs and delivering increased profits. To date, we have worked with a wide range of clients to deliver software solutions that are making working lives better across many departments.

Conclusion

Automation is one of the main trends in the upcoming years for many businesses. However, many companies forget to see their employees’ point of view which leaves staff vulnerable and reluctant to the change. However, with a correct approach, you can improve processes and have your team on onboard with the transformation.

If you want to be a part of the first group and drive changes to your business, contact us for an initial FREE of cost call to identify if future changes will be beneficial for your company.

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