Order Automation News

Discover how to automate customer service teams in 3 simple steps for maximum efficiency and an improved customer experience.

The FMCG industry is under constant threat from global situations, so let’s find out the main trends and challenges in the industry in 2023.

With the latest financial situation in the world, it’s important to know your customers’ behaviour. Check how to identify lost sales orders with tech!

One of the biggest trends in FMCG in 2023 is going to be data-driven distribution. Find out what is it and how to implement it in this article.

Customer Service in the F&B industry is about listening to your customers. Check these 3 steps to build a successful Customer Service team!

Digital Transformation evolving daily. Therefore, let’s check the main Digital Transformation Trends in 2023 that you should prepare for.

Digitalisation is a topic businesses use. However, most of them don’t even understand it. Let’s dive into 3 reasons why you need Digital Transformation.

Many companies, especially people who drive transformation, fear that the implementation of digital will cut their workforce. So, is Digital Transformation a job creator or a job destroyer?

Improving CX through digital transformation has become standard practice. But how exactly does it work? Let’s take a closer look!